Privacy Policy

Last Updated: September 2023

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Introduction

Welcome to Vital Positive, your trusted partner in healthcare solutions. We understand that your privacy is not just an expectation but a prerequisite in choosing healthcare services. This Privacy Policy aims to transparently outline the types of personal information we collect, the methods by which we use this information, and the stringent measures we have in place to protect your data.

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Information We Collect

At Vital Positive, we may collect various types of information to provide you with personalized healthcare services. This includes:

• Personal Information: Such as your full name, email address, contact number, and billing details. This information is primarily used for account creation, billing, and direct communication.

• Wellness Data: We gather information like your lifestyle choices, wellness goals, and preferences to offer you tailored healthcare solutions.

• Usage Data: This encompasses data related to your interaction with our website and services, such as pages visited, time spent on the site, and other behavioral metrics. This helps us improve user experience and service quality.

 

How We Use Your Information

We use the information collected for multiple purposes, always with your well-being in mind:

• Providing Healthcare Services and Support: Your personal and wellness data enable us to offer personalized medical tests and healthcare solutions. This includes sending you test results and offering post-test consultations.

• Improving Our Website and Customer Experience: Usage data helps us identify areas for improvement on our website and services. We analyze this data to enhance functionality, content, and overall user satisfaction.

• Marketing and Promotional Purposes: With your explicit consent, we may use your contact information to send you newsletters, special offers, and promotional material. You have the option to opt-out of these communications at any time.

 

Data Security

The security of your data is our highest priority. We employ security measures, like secure servers, to protect your data from unauthorized access, alteration, and disclosure. Regular security audits ensure that our data protection measures remain effective and up-to-date.

 

Third-Party Sharing

At Vital Positive, we serve as a bridge between you and various medical centers and hospitals that are our partners. As such, sharing your personal information with these third parties is an integral part of the services we provide. We want to assure you that we only share your data with trusted medical institutions that are capable of providing the healthcare services you seek. Please note that we may also share your information when required by law. Apart from these scenarios and the sharing of data with our healthcare partners, we do not sell, trade, or otherwise transfer your personal information to external parties.

 

Your Rights

As a user of Vital Positive, you have the right to access, modify, or delete your personal information stored with us. You can exercise these rights by contacting us through email (info@vitalpositive.com) or by sending us message through contact form. We are committed to ensuring that you have full control over your data.

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Changes to This Policy

We reserve the right to modify this Privacy Policy at our discretion. Any changes will be promptly updated on this page, and where applicable, notified to you via email or other means of communication. We encourage you to review this policy periodically for the latest information on our privacy practices.

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Contact Us

For any questions, concerns, or clarifications regarding this Privacy Policy, please don't hesitate to contact us through email (info@vitalpositive.com) or by sending us message through contact form​. We are committed to resolving any issues you may have concerning your privacy and our use of your data.